Cancellations on Custom Products
Custom products are processed within 12 hours of being ordered. We can only accept cancellations on custom orders if it has not been passed to production. Since this is a personalized product catered to you, once the product begins we are unable to cancel it.
We do not issue refunds since each product is personalized.
Exchanges (if applicable)
We only replace items if they arrive defective or damaged. If you need to exchange it for the same item, fill out a form on our Contact Us page and we will direct you further.
You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable.