Cancellations on Custom Products
Custom products can only be cancelled within 24 hours after being ordered. We cannot cancel orders after 24 hours. Since this is a personalized product catered to you, once the product begins production we are unable to cancel it.
We can’t change your shipping address after 72 hours of placing your order. Please ensure that the shipping address entered when placing your order is accurate.
We do not issue refunds on personalized products.
Exchanges (if applicable)
We only replace items if they arrive defective or damaged. If you need to exchange it for the same item, fill out a form on our Contact Us page and we will direct you further.
You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable.